AUI Retail Operations Platform
Running a store through conversation, not screens
Our approach
An AI system that runs store operations through simple conversation.
Customers can ask the AI to place an order, extend their seat, or pay,
and the AI understands and handles the entire process automatically.
Built on OTHERSIDER's AUI (Agent User Interface) technology.
Preference Analysis
Learns usage history to identify each customer's preferred games, menu items, and seats
In-game Assist
Provides information and coaching tailored to the current play situation
Voice Ordering
Order menu items and select options through natural conversation alone
Payment Completion
From order to settlement, everything closes within the conversation
Engineering
Why this is a hard problem
Speech recognition in noisy environments, timing interventions so they don't disrupt a player's cognitive load, and designing the confirmation structure required to delegate an irreversible act like payment to an agent. These are the problems we are solving right now.
Expansion plan
Our partner aims to build a network of 1,000 stores within three years, and OTHERSIDER is responsible for the operations platform across that entire network.
Ask us about this business
Tell us about your site and we'll review together what can be applied.